Notice for purchasing watches
Purchase instructions, transaction methods
Due to the particularity of the product, there are only two options for purchase at this stage: transfer or SF Express cash on delivery (overseas customers support Western Union payment PayPal payment, etc.). Third-party platforms are currently not available. Thank you again for your understanding.
Payment methods are as follows:
1. Wechat transfer
2, Alipay transfer, support credit card, flower.
3. Support SF payment on delivery, and sign for receipt after unpacking and inspection
Payment on delivery of goods need to pay 100 yuan as a deposit, after the arrival of goods inspection is correct, the balance payment to the Courier brother, payment on delivery SF will charge an additional 3% handling fee, the lowest. About SF handling fee is introduced as follows, this shop is SF vip, 3% can be. If the purchase price is 1000 yuan, you have paid a deposit of 100, and SF Express will collect 900+3% commission.
Instructions for Purchase Form (Figure 1)
Sf Air freight by default
The watches we sell do not include boxed invoices. After all, the so-called gift box packaging is made from wool, and ultimately the consumer pays the bill. Friends who need gifts can consult Xiaoma to purchase them separately. In order to prevent the watch from being damaged during transportation, we will deliver an ordinary small box, which can achieve shock-proof effect.
After-sales and return instructions
1, after-sales rules, we provide movement for non-human free warranty for two years, do not change parts, generally do not charge. There is no after-sales service for watches purchased in other places before, as long as it is a big factory, I can also help you after sale, human rights. If the damage caused by human problems needs to be replaced, the shop only charges the cost of production and no additional profit. The shop's after-sales operation and maintenance of the watch is service-oriented, not for the purpose of earning profits (Note: The watch industry free warranty for the movement, the normal use of the watch wear, the watch band, etc., is not within the scope of free warranty, this is the industry practice please note).
About after-sale adjustment
Due to the current market environment of the entire industry is not good, check is very strict, some factories shut down or have a holiday, resulting in some watches returned to the factory can not get back causing great losses, even if you can return to the factory, the after-sales time has become very long like VS factory C factory and so on factory return to the factory after-sales have to wait 1-2 months, causing great impact and inconvenience to the watch after-sales. According to these problems, we make the following adjustments for you to choose.
1. We can use our own cooperative master after sale
Free maintenance of non-human damage within three months of purchase, our own cooperative master after-sales time quickly do not need to return to the factory.
Three months after the cost of maintenance at their own expense, the benefit is that our own after-sales time quickly do not need to return to the factory, etc., not afraid of factory closure lost watches, their after-sales is more careful, cost price maintenance is not expensive.
Even if we shut down the manufacturer, we can also sell after sale, and the main one has to guarantee
Dandong Shanghai these mold movement accessories we can basically order some movements except out of stock
Don't worry about factory closure, movement parts broken can not repair the problem,
Finishing fee + cost of spare parts only
Only accept the repairs we buy here, and the others are not accepted
2. Return to factory for repair
After more than 3 months, if there is a problem with the watch and you do not want to repair it at your own expense, you can choose to return to the factory for repair, but there will be a risk of losing the watch, and the after-sales time will be one or two months, and you need to wait patiently.
According to the current market environment, we give the above program for the owners to choose, want to fast after-sales, no risk can choose the first program, choose the second program, need to pay attention to is the waiting time and the risk of loss, (although the chance of loss is very small but in case it should be reminded) if the factory is checked out of no compensation, Because in front of the loss of almost bankrupt, hope you understand each other.
3, the new table received no torn protective film and wear can be returned and replaced, after receiving the table to check the appearance of the watch again, check no problem to tear the watch film, torn film or worn can only provide warranty service, can not be replaced. (Note: exchange freight need to take care of themselves, returns need to deduct 50 yuan fee after all, express fees, testing packaging and other labor costs are to pay, thank you for your understanding) PS: payment on delivery rejected deposit is not refunded due to higher insurance costs, plus freight and other costs are almost balanced.
Like a steel belt
The steel belt will have a protective film, please do not rush to tear off the protective film when receiving the form. Because you can't return or exchange the goods after tearing off the protective film of the steel belt.
Check that it is OK and remove the protective film from the steel band before you decide to wear it.
Notes to Purchase Form (Figure 2)
3, such as belt
The strap does not have a protective film, but the belt will appear wearing marks and creases after wearing.
When receiving a new watch, please do not tear the film and fasten the belt buckle when trying it on, so as to avoid crease marks.
Check that it is OK, then remove the protective film and fasten the belt buckle before you decide to wear it.
Purchase Instructions (Figure 3) Purchase Instructions (Figure 4)
If you do not understand can watch the video explanation, I wish you a happy purchase table
Common contact information is as follows:
whatsapp:+852 5124 4053
Email: cheng32315@outlook.com
Official website: https://www.rolex-clean.com/